Privacy Policy
Effective Date: June 22nd, 2025
1. Introduction
Citypoint Global Properties & Investment Limited (“Citypoint”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, www.citypointng.com, use our services, communicate with us, or engage in any business relationship with us.
By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy.
- Information We Collect
We may collect the following categories of personal information:
Personal Identification Information
- Full name
- Email address
- Telephone number
- Residential or business address
- Date of birth (where necessary)
- Nationality (where applicable)
- Government-issued identification (for property transactions)
- Passport photograph (where legally required)
Property Transaction Information
- Property preferences
- Property ownership information
- Purchase history
- Investment details
- Financial information necessary for transactions
- Payment information
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Website usage statistics
- Cookies and similar technologies
How We Collect Information
We collect information when you:
- Complete forms on our website
- Request information about properties
- Subscribe to newsletters
- Register for events
- Contact our customer support
- Purchase or lease property
- Invest in our projects
- Visit our offices
- Participate in surveys
- Interact with us on social media
We may also receive information from:
- Business partners
- Property developers
- Financial institutions
- Government agencies
- Public records
- Referral partners
- Purpose of Processing Personal Information
We process your personal information to:
- Provide real estate services
- Facilitate property sales and purchases
- Process investments
- Verify customer identity
- Conduct due diligence
- Communicate with clients
- Respond to enquiries
- Improve customer experience
- Personalize website content
- Send newsletters and marketing communications (with your consent where required)
- Manage contracts
- Process payments
- Prevent fraud
- Meet legal and regulatory obligations
- Protect our legal rights
Legal Basis for Processing
We process your information based on one or more of the following lawful grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Public interest where applicable
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure marketing effectiveness
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We may share your personal information with:
- Property developers
- Financial institutions
- Payment processors
- Legal advisers
- Surveyors
- Estate valuers
- Government agencies
- Regulatory authorities
- Professional consultants
- Technology service providers
- Cloud hosting providers
- Marketing service providers
We only share information where necessary and require third parties to protect your information appropriately.
We do not sell your personal information.
International Data Transfers
Where personal information is transferred outside Nigeria, we ensure appropriate safeguards are in place and that such transfers comply with applicable data protection laws.
Data Security
We implement reasonable technical, administrative, and physical safeguards to protect personal information, including:
- Secure servers
- SSL encryption
- Password protection
- Access controls
- Staff confidentiality obligations
- Regular security monitoring
- Secure document storage
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Meet regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability where applicable
- Lodge a complaint with the appropriate data protection authority
To exercise these rights, please contact us using the details below.
Marketing Communications
We may send information regarding:
- New property developments
- Investment opportunities
- Promotions
- Events
- Newsletters
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
Data Breach Notification
Where required by applicable law, we will notify affected individuals and the appropriate regulatory authorities of any personal data breach that poses a significant risk to your rights and freedoms.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective once published on this page. We encourage users to review this Privacy Policy periodically.
- Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Citypoint Global Properties & Investment Limited
Website: www.citypointng.com
Email: privacy@citypointng.com
Customer Service Email: info@citypointng.com
Telephone: +234 [Insert Official Number]
Office Address:
Suite 2A, East Pavilion,
Tafawa Balewa Square,
Obalende,
Lagos,
Nigeria
Governing Law
This Privacy Policy shall be governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act (NDPA) 2023 and any applicable regulations.
To make this publication-ready, I also recommend creating companion documents for your website:
- A Terms & Conditions page.
- A Cookie Policy with a cookie consent banner.
- A Data Subject Rights Request Form.
- A Refund and Cancellation Policy (if online payments or property reservations are accepted).
- A Website Disclaimer tailored to real estate listings and investment information.